LEGAL & POLICY

Baajiwalla Terms and Conditions – Know Your Rights Before You Play

These Terms and Conditions govern your use of the Baajiwalla platform. Please read them carefully before registering or placing any bets. By creating an account on Baajiwalla, you confirm that you have read, understood, and agreed to everything set out here.

Last updated: January 2025
Terms & Conditions
Baajiwalla Platform

Key Points at a Glance

A quick summary of the most important rules that apply to every Baajiwalla account holder.

You Must Be 18 or Older

Baajiwalla is strictly for adults. You must be at least 18 years old to register and play. We verify age during registration and reserve the right to request additional proof at any time.

One Account Per Person

Each player is permitted one Baajiwalla account only. Duplicate accounts will be closed and any balances forfeited. This rule exists to protect the fairness of the platform for all players.

Withdrawals Require Verification

Before your first withdrawal is processed, Baajiwalla may ask you to verify your identity. This is a standard security measure that protects your account and ensures funds go to the right person.

Bonuses Have Wagering Requirements

All bonuses and promotional offers on Baajiwalla come with wagering requirements. You must meet these requirements before bonus-derived winnings can be withdrawn. Full details are on the Promotion page.

Fraudulent Activity Is Prohibited

Any attempt to exploit the platform, abuse bonuses, use automated tools, or engage in fraudulent behaviour will result in immediate account suspension and forfeiture of all balances.

Responsible Gaming Is Your Right

Baajiwalla provides deposit limits, session reminders, and self-exclusion tools. You have the right to use these at any time. Gaming should be entertainment — if it stops being that, please use these tools.

These Terms and Conditions ("Terms") form a legally binding agreement between you and Baajiwalla ("we", "us", "our"). By accessing or using the Baajiwalla platform at baajiwalla.net, you agree to be bound by these Terms in full. If you do not agree, you must not use the platform.

01 Introduction

Baajiwalla is an online gaming platform operated for players in Bangladesh. These Terms govern all use of the Baajiwalla website, mobile platform, games, promotions, and any other services we provide. They apply to every registered account holder and to any person who accesses the platform, whether or not they have created an account.

By registering an account on Baajiwalla, you confirm that you have read these Terms carefully, that you understand them, and that you agree to be bound by them. You also confirm that you meet the eligibility requirements set out in Section 2. If you are unsure about any part of these Terms, please contact our support team before registering.

Baajiwalla reserves the right to update these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players by email or through a notice on the platform. Continued use of Baajiwalla after any update constitutes acceptance of the revised Terms.

02 Eligibility and Registration

To register and use Baajiwalla, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by law.
  • You must not be a current employee, contractor, or close family member of a Baajiwalla employee.
  • You must not have been previously excluded or banned from the Baajiwalla platform.
  • You must provide accurate, complete, and truthful information during registration.

Baajiwalla reserves the right to verify your age and identity at any point. If we are unable to verify that you meet the eligibility requirements, we may suspend or close your account and withhold any pending withdrawals pending investigation. Providing false information during registration is a serious breach of these Terms and will result in immediate account closure.

Each person is permitted to hold only one Baajiwalla account. If we detect that a player holds multiple accounts, all accounts will be closed and any balances may be forfeited. This includes accounts registered under different names, email addresses, or payment methods that are linked to the same individual.

03 Account Responsibilities

You are solely responsible for maintaining the security of your Baajiwalla account. This includes keeping your password confidential and not sharing your login credentials with any other person. Baajiwalla will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you believe your account has been accessed without your authorisation, you must contact Baajiwalla support immediately at [email protected]. We will investigate and take appropriate action, which may include temporarily suspending your account while the investigation is ongoing.

You are responsible for ensuring that all information held on your account is accurate and up to date. If your contact details, payment information, or other account details change, you must update them promptly. Baajiwalla is not responsible for failed communications or payment issues resulting from outdated account information.

Baajiwalla accounts are for personal use only. You may not transfer your account, sell it, or allow any other person to use it. Any attempt to do so will result in immediate account closure.

04 Deposits and Withdrawals

Baajiwalla supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees applied by Baajiwalla, though your payment provider may apply their own charges in some circumstances.

Deposits are credited to your Baajiwalla account instantly in most cases. If a deposit does not appear within 30 minutes, please contact our support team with your transaction reference number and we will investigate promptly.

Withdrawals are subject to the following conditions:

  • You must have completed any applicable identity verification before your first withdrawal is processed.
  • Withdrawals can only be made to a payment method registered in your own name.
  • The minimum withdrawal amount is 500 BDT unless otherwise stated.
  • Withdrawal requests are typically processed within the same business day.
  • Baajiwalla reserves the right to delay a withdrawal for up to 72 hours for security verification purposes.

Baajiwalla does not accept deposits from third parties. All funds deposited must come from a payment account registered in your own name. If we detect a third-party deposit, the funds will be returned and your account may be suspended pending investigation.

05 Bonuses and Promotions

Baajiwalla offers various bonuses and promotional offers to registered players. All bonuses are subject to the specific terms stated on the Promotion page, as well as the general bonus rules set out here.

  • All bonuses carry wagering requirements that must be met before any bonus-derived winnings can be withdrawn.
  • Wagering requirements are calculated based on the bonus amount unless otherwise stated in the specific promotion terms.
  • Bonuses are valid for a limited time period. Any unused bonus or bonus winnings that have not met wagering requirements will expire at the end of the validity period.
  • Baajiwalla reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Only one bonus may be active at a time unless the specific promotion terms state otherwise.
  • Bonuses are for personal use only and may not be transferred between accounts.

Any attempt to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus, using automated tools to meet wagering requirements, or colluding with other players — will result in immediate account closure and forfeiture of all balances including any winnings derived from bonus funds.

06 Game Rules and Fair Play

All games available on Baajiwalla use certified random number generators (RNG) to determine outcomes. Game results are genuinely random and are not influenced by player history, account status, or any other factor. Baajiwalla does not manipulate game outcomes under any circumstances.

Each game on the platform has its own specific rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before you play. Baajiwalla is not responsible for losses resulting from a player's misunderstanding of game rules.

In the event of a technical malfunction during a game, the affected round will be voided and any stakes placed will be returned to your account. Baajiwalla's decision on the outcome of any disputed game round is final, subject to the complaints process described in Section 14.

Return to Player (RTP) percentages for all games are published on the platform. These figures represent the theoretical long-term return and do not guarantee any specific outcome for any individual session or player.

07 Prohibited Conduct

The following activities are strictly prohibited on the Baajiwalla platform:

  • Registering more than one account or using another person's account.
  • Providing false or misleading information during registration or verification.
  • Using automated software, bots, or scripts to interact with the platform or games.
  • Attempting to exploit software bugs, errors, or vulnerabilities in any game or platform feature.
  • Colluding with other players to gain an unfair advantage.
  • Using the platform for any money laundering or other illegal financial activity.
  • Attempting to reverse engineer, copy, or reproduce any part of the Baajiwalla platform.
  • Harassing, threatening, or abusing Baajiwalla staff or other players.
  • Depositing funds from a payment account not registered in your own name.

Baajiwalla monitors platform activity continuously. If we detect any prohibited conduct, we will suspend the relevant account immediately and investigate. Confirmed violations will result in permanent account closure, forfeiture of all balances, and where appropriate, referral to relevant authorities.

08 Responsible Gaming

Baajiwalla is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to help players stay in control seriously. The following tools are available to all registered players from within their account settings:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately and can only be reduced without a waiting period.
  • Session Time Reminders: Set an alert to notify you after a chosen period of play.
  • Self-Exclusion: Exclude yourself from the platform for a set period or indefinitely. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.

If you are concerned about your gaming behaviour or that of someone you know, please visit our Responsible Gaming page for further information and support resources. Baajiwalla takes problem gambling seriously and will always support players who reach out for help.

Players who have self-excluded must not attempt to re-register or access the platform during their exclusion period. Any account opened in breach of a self-exclusion will be closed immediately and any winnings forfeited.

09 Intellectual Property

All content on the Baajiwalla platform — including but not limited to the website design, logos, graphics, game content, text, and software — is the property of Baajiwalla or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Baajiwalla content without our prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Baajiwalla platform for personal, non-commercial gaming purposes only. This licence does not include any right to download, store, or redistribute platform content.

10 Limitation of Liability

Baajiwalla provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

To the maximum extent permitted by applicable law, Baajiwalla's liability to you in connection with your use of the platform is limited to the amount of funds held in your account at the time the relevant issue arose. Baajiwalla is not liable for any indirect, consequential, or special losses, including loss of profits or loss of opportunity.

Nothing in these Terms limits Baajiwalla's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

11 Privacy and Data

Baajiwalla collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

We use your data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties. For full details of how we handle your data, please read the Privacy Policy carefully.

12 Amendments to These Terms

Baajiwalla reserves the right to amend these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify registered players by email or through a notice displayed on the platform.

Your continued use of the Baajiwalla platform after any amendment constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting our support team.

13 Governing Law

These Terms and any dispute arising from your use of the Baajiwalla platform shall be governed by and construed in accordance with applicable law. Baajiwalla operates in compliance with the regulations applicable to its licensed jurisdiction. Players are responsible for ensuring that their use of the platform complies with the laws of their own country of residence.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a complaint about any aspect of the Baajiwalla platform, please contact our support team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: We aim to respond to all enquiries within 24 hours

For complaints, please provide your account username, a clear description of the issue, and any relevant transaction references. We will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days. If you are not satisfied with our resolution, you may escalate the matter through the appropriate regulatory channels.

Ready to Play on Baajiwalla?

Now that you've read the Terms and Conditions, you know exactly what to expect. Register your free account today and start playing on Bangladesh's most trusted online gaming platform.